Wednesday, March 18, 2009

Internet purchases & Paypal

I recently purchased 133 USD worth of LEDs with Paypal system from an Australian company & never received them. I contacted them after 4 weeks & they said to "please wait a resonable amount of time". I continued to stay in contact & they persised in holding me off with basically the same ploy. After 55 days I contacted Paypal & was told that they only cover me for undelivered item until 45 days. I again contacted the Australian company & suggested that they put me off on purpose so the time would lapse. They said they sent it & it was my problem.

I have now contacted my Visa Bank card & sent in a claim. I will see what happens.

Granted it was my fault for not reading the Paypal agreement but it seems that paypal should put a longer time limit on the delivery.

Anyone else had any problemswith this?